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The Good Fight: Using Productive Conflict

Business today is more competitive than ever; staying ahead requires you to make tough calls, face hard choices, and work through conflict. But productive conflict is so rare. Why? Because productive conflict requires a different mindset, new skills, and repeatable processes -- none of which come naturally.  Liane Davey joins Maureen to discuss building a productive conflict culture.

Liane Davey is a New York Times bestselling author of three books, including The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track. Known as the Water Cooler Psychologist, she is a regular contributor to the Harvard Business Review and frequently called on by media outlets for her experience on leadership, team effectiveness, and productivity. As the co-founder of 3COze Inc., she advises on strategy and executive team effectiveness at companies such as Amazon, Walmart, TD Bank, Google, 3M, and Sony. Liane has a Ph.D. in Organizational Psychology.  

Maureen Metcalf, Founder, CEO, and Board Chair of Metcalf & Associates is a highly sought-after expert in anticipating and leveraging future business trends to transform organizations. She has captured her thirty years of experience and success in an award-winning series of books which are used by public, private and academic organizations to align company-wide strategy, systems and culture with innovative leadership techniques. As a preeminent change agent, Ms. Metcalf has set strategic direction and then transformed her client organizations to deliver significant business results such as increase profitability, cycle time reduction, improved quality, and increased employee effectiveness. For years, she has been willing to share her hard-won insights – through conference speaking, industry publications, radio talk-shows, and video presentations.
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